pu777 Privacy Policy

1Introduction

pu777 is committed to protecting the privacy and personal data of all players who access our online casino and sports betting platform. This Privacy Policy sets out in clear, plain terms how pu777 handles your personal information — from the moment you register an account through to the day you close it, and for a defined period thereafter in compliance with our regulatory obligations.

This Policy applies to all users of pu777 who are based in the Philippines, including residents of Metro Manila, Cebu City, Davao, Quezon City, Makati, and all other provinces and regions nationwide. The pu777 platform is designed for and directed at Filipino players aged 21 years and above. If you are under 21, you must not use pu777 or provide any personal data to us.

pu777 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as overseen by the National Privacy Commission (NPC). We also comply with all applicable PAGCOR regulations concerning player data and identity verification.

2Who We Are

For the purposes of this Policy, pu777 acts as the Personal Information Controller (PIC) in respect of all personal data collected from players and site visitors through the pu777 platform at pu777.bet. As PIC, pu777 determines the purposes and means by which your personal data is processed.

Where pu777 engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification vendors, or analytics providers — those parties act as Personal Information Processors (PIPs) and are contractually bound to process data only in accordance with pu777's instructions and this Policy.

If you have any questions or concerns about how pu777 handles your personal data, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.

3Data We Collect

pu777 collects the following categories of personal information from players and platform visitors:

3.1 Registration & Account Data

• Full legal name (as it appears on your Philippine government-issued ID)
• Date of birth (used for age verification — must confirm 21 years or older)
• Philippine residential address
• Philippine mobile number
• Email address
• Username and encrypted password

3.2 KYC Identity Verification Data

• Copies of government-issued Philippine identification documents (e.g., PhilSys National ID, Philippine Passport, LTO Driver's Licence)
• Selfie or live facial comparison image (where required for enhanced verification)
• Proof of address documentation
• Proof of payment method ownership (e.g., GCash screenshot, bank statement header)

3.3 Financial Transaction Data

• GCash or PayMaya account reference numbers (not full credentials)
• BPI, BDO, or Metrobank account name and last-four digits
• Deposit amounts, timestamps, and transaction reference IDs
• Withdrawal requests, amounts, and processing status
• Wallet balance history

3.4 Gaming Activity Data

• Games played, bet amounts, win/loss outcomes, and session durations
• Sports betting selections and stake history
• Bonus redemption history and wagering requirement progress
• Responsible gaming preferences (deposit limits, session reminders, self-exclusion status)

3.5 Technical & Device Data

• IP address and approximate geolocation (used to confirm Philippine jurisdiction)
• Device type, operating system, and browser version
• Session timestamps and page interaction logs
• Cookie identifiers and analytics tracking tokens (see Section 8)

3.6 Communications Data

• Live chat transcripts with pu777 customer support
• Email correspondence sent to or from pu777
• Responses to surveys or promotional campaigns you voluntarily participate in

4How We Collect Your Data

pu777 collects personal data through the following channels:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in a promotion;
• Automatically — through cookies, web beacons, server logs, and similar tracking technologies when you access the pu777 platform (see Section 8);
• From third-party KYC providers — identity verification services that cross-reference your submitted documents against Philippine government databases to confirm authenticity and age;
• From payment processors — GCash, PayMaya, BPI, BDO, and Metrobank may share transaction confirmation data with pu777 to reconcile your deposit or withdrawal;
• From fraud prevention and AML services — third-party tools that flag unusual transaction patterns or match player data against watchlists maintained under Philippine anti-money laundering regulations.

5Why We Use Your Data

pu777 uses your personal data for the following specific, legitimate purposes:

6Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, pu777 processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity — processing required to fulfill our obligations to you under the pu777 Terms & Conditions, including account management, payment processing, and game delivery;
• Legal obligation — processing required to comply with PAGCOR regulations, the Anti-Money Laundering Act (AMLA), the Data Privacy Act of 2012, and other applicable Philippine laws;
• Legitimate interests — processing necessary for fraud prevention, platform security, responsible gaming enforcement, and improving our services, where these interests are not overridden by your privacy rights;
• Consent — processing for marketing communications and certain optional data uses, where you have freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

7Data Sharing & Disclosure

pu777 does not sell your personal data to any third party. We share your data only in the following defined circumstances:

7.1 Service Providers (Processors)

pu777 may share your data with carefully selected third-party service providers who process data on our behalf under contractual data processing agreements. These include KYC identity verification vendors, payment processing gateways for GCash, PayMaya, BPI, BDO, and Metrobank, fraud detection and AML screening services, customer support platform providers, and email and SMS communication infrastructure providers.

7.2 Regulatory Authorities

pu777 is required to share player data with PAGCOR and other Philippine government bodies — including the Anti-Money Laundering Council (AMLC) — where compelled to do so by applicable law, court order, or regulatory directive. pu777 will notify you of such disclosure where legally permitted to do so.

7.3 Law Enforcement

In cases involving suspected fraud, criminal activity, or threats to personal safety, pu777 may disclose relevant personal data to Philippine law enforcement authorities, including the Philippine National Police (PNP) or the National Bureau of Investigation (NBI), as required by law.

7.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of pu777's assets, personal data held by pu777 may be transferred to the relevant successor entity, subject to equivalent data protection obligations being assumed by that entity. We will notify registered players of any such transfer in advance where reasonably practicable.

8Cookies & Tracking Technologies

The pu777 platform uses cookies and similar tracking technologies to deliver core platform functionality, remember your preferences, analyse usage patterns, and support fraud prevention. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the platform to function — including session authentication, maintaining your logged-in state, and secure transaction processing. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, game lobby display options, and responsible gaming tool configurations.
• Analytics Cookies: Help us understand how players navigate the pu777 platform — which pages are visited most, where players encounter issues, and how game sessions are structured. Data collected is aggregated and does not identify you personally.
• Security Cookies: Used for fraud detection and to identify unusual login activity or suspicious betting patterns that may indicate account compromise.

You may manage non-essential cookies through the cookie preference settings accessible in the pu777 platform footer. Note that disabling certain cookies may affect platform functionality. Strictly necessary and security cookies cannot be disabled as they are essential to platform operation and player safety.

9Data Retention

pu777 retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. Specific retention periods are as follows:

• Active account data: Retained for the duration of your active pu777 account;
• KYC and identity documents: Retained for a minimum of five (5) years following account closure, as required by PAGCOR and AMLA regulations;
• Financial transaction records: Retained for a minimum of five (5) years following the relevant transaction, consistent with Philippine tax and AML record-keeping requirements;
• Gaming activity logs: Retained for three (3) years following account closure for responsible gaming audit purposes;
• Customer support communications: Retained for two (2) years following the resolution of the relevant support interaction;
• Marketing consent records: Retained until consent is withdrawn plus an additional period as required to demonstrate compliance.

At the end of applicable retention periods, personal data is securely deleted or anonymised in accordance with NPC-compliant disposal procedures.

10Data Security

pu777 implements technical and organisational security measures appropriate to the risk level associated with the personal data we process. Our security framework includes:

• Encryption: All data transmitted between your device and pu777 servers is encrypted using industry-standard TLS (Transport Layer Security) protocols. Stored sensitive data, including KYC documents and financial records, is encrypted at rest;
• Access Controls: Access to personal data is restricted to pu777 staff and authorised processors on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations;
• Multi-Factor Authentication: pu777 systems that process player personal data are protected by multi-factor authentication for internal access;
• Intrusion Detection: pu777 operates 24/7 security monitoring to detect and respond to unauthorised access attempts;
• Regular Security Assessments: pu777 conducts periodic security audits and vulnerability assessments of its platform and data processing infrastructure.

11Your Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by pu777:

• Right to be Informed: The right to know what personal data pu777 collects, how it is used, and to whom it is disclosed — as set out in this Policy;
• Right to Access: The right to request a copy of the personal data pu777 holds about you, and to receive information about how it is processed;
• Right to Rectification: The right to request correction of inaccurate, outdated, or incomplete personal data in your pu777 account;
• Right to Erasure: The right to request deletion of your personal data where processing is no longer necessary — subject to pu777's overriding legal and regulatory retention obligations;
• Right to Object: The right to object to processing of your personal data for marketing purposes or where processing is based on pu777's legitimate interests, in circumstances where your fundamental rights and freedoms override those interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format where technically feasible;
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe pu777 has processed your personal data in breach of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact our Data Protection Officer using the details provided in Section 15. pu777 will respond to all privacy rights requests within fifteen (15) business days of receipt, in accordance with NPC guidelines. We may need to verify your identity before processing your request.

12Minors & Age Restriction

If pu777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor in your household has provided personal data to pu777, please contact our Data Protection Officer immediately at the address in Section 15 so that we can take appropriate action without delay.

Age verification is a mandatory step in the pu777 KYC process. No withdrawal from any pu777 account will be processed until the account holder's age has been confirmed as 21 years or older through submission of a valid Philippine government-issued identification document.

13Third-Party Links

The pu777 platform may contain references or links to third-party services — such as GCash, PayMaya, BPI, BDO, and Metrobank — for the purpose of completing payment transactions. Once you leave the pu777 platform and navigate to a third-party site or application, this Privacy Policy no longer applies. pu777 is not responsible for the privacy practices or data handling of any third-party service provider.

We encourage you to review the privacy policies of any third-party services you use in connection with your pu777 account, particularly your chosen payment method provider, before submitting personal or financial information to them.

14Changes to This Privacy Policy

pu777 may update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal obligations under Philippine law, updates to PAGCOR regulations, or improvements to the pu777 platform. The "Last Updated" date at the top of this Policy will be revised whenever material changes are made.

For significant changes that materially affect how we process your personal data or that reduce your privacy rights, pu777 will notify registered players by email to your registered address or by a prominent notice on the pu777 platform prior to the changes taking effect. Your continued use of the pu777 platform following notification of changes constitutes your acceptance of the revised Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how pu777 protects your personal data.

15Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pu777, please contact our designated Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly on the pu777 platform — the fastest way to reach us
• Email (DPO): [email protected] — please include "Privacy Request" in your subject line

pu777 is committed to resolving all privacy inquiries promptly and fairly. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines through the official NPC complaint channels. pu777 will cooperate fully with any NPC investigation.